Hilton Cancun, An All-Inclusive Resort Puerto Morelos, Puerto Morelos ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Carr Federal Libre 307 Cancun-Tulum, Puerto Morelos, Mexico, 77500

Hilton Cancun, An All-Inclusive Resort is a 5-star hotel offering a wide range of amenities including 12 bars and restaurants, infinity pools, and clubs for children and teenagers. Guests can access complimentary parking and free WiFi throughout the resort.

Rooms & Amenities

Rooms at Hilton Cancun feature air conditioning, flat-screen TVs with cable channels, coffee machines, and private bathrooms with free toiletries. Certain units offer sea views and are designed for a restful night with thoughtful extras.

Dining Options

The resort includes 6 restaurants, providing a variety of dining options, and several bars for guests to unwind. A buffet breakfast is also available daily.

Leisure & Entertainment

Leisure facilities consist of multiple pools, a gym, and evening entertainment. Guests can also engage in activities such as table tennis and enjoy access to children's clubs and a playground.

Business & Services

The resort features an indoor-outdoor convention center and concierge services for business needs. Hilton Cancun is within a 20-minute drive from Cancun International Airport.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Queen Suite

Max:

2 persons

76 m²

Bed options:

2 King Size Beds

Ocean view

Heating

Air conditioning

room details

Check Prices

Queen Room

Max:

4 persons

40 m²

Bed options:

2 King Size Beds

Sea view

Heating

Balcony

room details

Check Prices

Pool Side Queen Room

Max:

4 persons

40 m²

Bed options:

2 King Size Beds

Sea view

Heating

Balcony

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Puerto Morelos 14.2 mi

Airports

Cancun (CUN) 9.5 mi

Isla Mujeres (ISJ) 26.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Meals!

“The variety and quality of food exceeded my expectations; every meal was a delight!” view full review

Spacious Comfort!

“Our room was impressively spacious, providing a very comfortable atmosphere for relaxation.” view full review

Really good Room Service

“The room service staff was prompt and attentive, ensuring we had everything we needed during our stay.” view full review

Relaxing Environment

“The spa facilities provided a tranquil escape, enhancing our overall relaxation experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Snorkeling
Table tennis
Aerobics

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Aqua park
Live entertainment
Garden area
Leisure/ TV room

Room features

Air conditioning
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Carr Federal Libre 307 Cancun-Tulum, Puerto Morelos, Mexico, 77500

Map view

Carr Federal Libre 307 Cancun-Tulum, Puerto Morelos, Mexico, 77500

City landmarks

Moon Palace

2.3 mi

Bahia Petempich Beach

2.3 mi

Moon Palace Golf Club

2.4 mi

Spa Center

Spa

2.4 mi

Events

Moon Palace Arena

2.6 mi

Carr. Cancun - Tulum

Piston Pueblo

2.9 mi

Petempich Bay

2.9 mi

Unnamed Road

The Kay Club

3.0 mi

Restaurants

Armadillo

2700 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

scenic views

spacious rooms

pushy service

minor maintenance issue

7.6/10

Very good

Rooms

8.0

Location

9.0

Service

5.7

Dining

9.0

Frank

United States of America, January 2024

8.2/10

I was delighted with the hotel's location, nestled in a serene setting away from the hustle and bustle. The rooms were spacious and inviting, offering a fantastic retreat. However, I encountered a small issue with a shattered glass door on the patio, which was quickly resolved. The overall experience was excellent.

Rooms

8.0

I found the rooms to be spacious and comfortable, creating a welcoming atmosphere.

Service

6.0

The service was not as helpful as I hoped for in recommending dining options, and some staff members were pushy about tips.

Location

9.0

The location was superb, offering a peaceful escape from the noise and crowds, with stunning surroundings to enjoy.

Dining

9.0

The dining experience was fantastic, especially the buffet selection and the fresh orange juice.

Facilities

9.0

The facilities were top-notch and provided everything I needed for a comfortable stay.

scenic views

pushy service

Charles

United States of America, June 2023

7.4/10

I had a fantastic stay at the hotel, enjoying the spacious rooms without balcony access. The floating glass at-the-door added a touch of uniqueness, although one piece on my patio was shattered. The location was perfect for peace and safety away from the hotel zone's noise and crowd.

Rooms

8.0

The rooms were spacious and unique with the floating glass at-the-door, although one piece was shattered on my patio. It was fantastic not to have balcony access.

Service

5.0

The hotel staff seemed indifferent and not very friendly. Their solutions were impractical, like a 5-hour trip to the mall via the shuttle for an issue the hotel caused. They even asked for tips, which was off-putting.

Location

9.0

The secluded and safe location was fantastic, providing a much-needed escape. The beachfront and proximity to management and dining establishments were lovely additions.

Dining

9.0

The buffet dining experience was fantastic, with a great selection and quality. The grilled fish was a standout dish.

Facilities

7.0

The hotel facilities were good, offering various amenities. However, the value for money was questionable due to the impractical solutions provided by the staff.

Harry

United States of America, May 2023

8.4/10

When I arrived at the room, I was pleasantly surprised by how fantastic it was, but unfortunately, there was a floating glass shattered on my patio, which was a bit concerning. The hotel's service, while trying to solve an issue, ended up wasting 5 hours of my day but redeeming themselves with an above-and-beyond experience to the airport. The location was gorgeous and secluded, offering a safe environment, especially to Isuaro. The dining experience was fantastic with Mediterranean dishes, and the buffet was great.

Rooms

8.0

The room was fantastic, but there was a floating glass shattered on my patio.

Service

7.0

The staff went above-and-beyond our expectations, although asking for tips and giving a nasty look if not provided was off-putting.

Location

9.0

The location was fantastic, especially for those looking to get away from the noise and crowds, and it was also secluded and safe, which was a big plus. However, swimming in the ocean water was not possible, which was disappointing.

Dining

9.0

The dining experience was fantastic, particularly the buffet and Mediterranean dishes.

Facilities

9.0

The facilities were great, offering everything needed for a comfortable stay.

secluded location

glass shattered